The calm way to run rented buildings in the UAE
PropertyNGX keeps leases, post-dated cheques, maintenance, inspections and legal cases in one system. Your tenants get an app with your name on it, and your technicians get one for the field.
One system, three apps
The office, the field and the tenant work from the same records, so a payment, a repair or a notice shows up for everyone it concerns, the moment it happens.
Web app
For the office: owners, property managers and accounts
- Buildings, units, leases and tenants
- Cheques, overdue rent and deposits
- Tax invoices, receipts and Zoho Books export
- Legal cases, announcements and incident log
Staff app
For people on the move: maintenance managers and technicians
- Assign jobs to your team or a vendor
- Work a job with photos and status updates
- Move-in and move-out inspections
- Tenant contact details on hand
Tenant app
For your tenants, under your firm’s name and colours
- Report a problem with photos
- See rent due and pay by card
- Lease, Ejari and their own documents
- Notices from the building
Watch a repair travel from tenant to technician and back
Every request has an owner, a deadline and a photo trail. Nobody has to chase anyone, and the tenant always knows what happens next.
Move-in and move-out reports that settle the deposit
The move-out report starts from the move-in one, so what changed is plain to see, and damage becomes a deduction without retyping a thing.
Rent by card, paid into your own account
Tenants see what they owe in the app and pay by card. A held cheque counts as covering its instalment, so nobody pays twice.
- Your own N-Genius merchant account. The money never passes through us.
- Receipts are issued and sent the moment a payment clears.
- Each payment is confirmed with N-Genius before it is booked.
From the first notice to the execution court
Rent disputes and evictions get the same order as everything else. Serve a payment demand or a 12-month notice to vacate on your letterhead, and PropertyNGX counts the days, reminds the case owner of hearings, and stops anyone leasing a unit to a tenant with an open case.
- Pre-legal
- Notice served
- Ready to file
- Filed
- Mediation
- Hearings
- Judgment
- Appeal
- Execution
- Closed
Everything the office runs on
Built for UAE property firms and the way buildings are actually let here.
Leases and renewals
Draft, sign and activate with the deposit, fees and cheques on one receipt voucher. Send renewal offers that tenants accept in the app, checked against the RERA increase cap.
Rent and cheques
Post-dated cheques from held to cleared or bounced, overdue rent by age, the bounced-cheque fee, and the deposit list for the bank run.
Online payments
Tenants pay what they owe by card. The money goes to your own N-Genius merchant account and the receipt is issued automatically.
Maintenance
Requests go to each building’s maintenance manager with response and fix deadlines. Technicians or vendors do the work, managers close it, tenants rate it.
Inspections
Move-in and move-out checklists built from the unit, photos per item, signing by SMS code, and damage turned into deposit deductions.
Legal cases
Rent disputes and evictions from the first notice to execution. Notices on your letterhead, hearing reminders, and a block on leasing to tenants with an open case.
Finance and VAT
Tax invoices for commercial rent, receipts for every payment, expenses and net income. Export invoices, payments and expenses to Zoho Books.
Tenants and documents
Emirates ID, passport, visa, trade licence and Ejari certificates. Tenants are reminded 30 and 7 days before an ID expires.
Buildings, units and parking
Occupancy across every building, parking bays let with a lease or on their own, and building documents in one place.
Announcements and incidents
Tell all or chosen buildings about water cuts or lift works, by push and SMS. Keep a log of what happened and when.
Notifications in two languages
SMS, push and an in-app inbox, in English or Arabic for each person. Everyone hears about what concerns them, and nothing else.
Roles and access
Admin, property manager, accountant, maintenance manager and technician each see what their job needs. Your data is kept apart from every other firm’s.
Made for how the UAE rents
The local rules are in the product, not in someone’s head.
- Ejari and Tawtheeq
- Registration tracked for every lease, certificate in the tenant’s app.
- Post-dated cheques
- One to twelve cheques that divide the term, with any remainder on the first.
- RERA rent increase cap
- Renewal offers checked against the Dubai rent index rules.
- VAT the FTA way
- 5% on commercial rent for registered firms, residential exempt, invoices with your TRN.
- Leases end the day before
- Terms run to the day before the anniversary, the way Ejari counts them.
- Summer AC priority
- AC requests from May to October move up a priority level automatically.
Your tenants see your brand, not ours
Each firm gets its own tenant app and staff app in the App Store and Google Play, with your name, icon and colours. Your web address works too: yourfirm.propertyngx.com.
Colours are checked for contrast automatically, so whatever your brand colour, text stays readable in light and dark mode.
How getting started works
- 1
A demo on your numbers
We walk through your buildings and how you collect rent and handle repairs today.
- 2
We set you up
Your buildings, units, tenants and running leases are brought in from your spreadsheets.
- 3
Your apps go out
Your tenant app and staff app are published under your firm’s name and colours.
- 4
Your team goes live
We train your staff, then tenants get an SMS invite to the app.
Questions firms ask us
Do we have to change how we collect rent?
No. Cheques, cash, bank transfer and card all work, and you can mix them on one lease. Online card payments are an option you turn on.
Who receives the card payments?
You do. Payments go to your firm’s own N-Genius merchant account, never through us.
Do tenants need to install the app?
No. Tenants without the app still get SMS for rent reminders, visits and notices. The app adds requests, documents and card payments.
Does it work in Arabic?
Yes. The tenant and staff apps switch between English and Arabic, and each person’s messages arrive in their language.
Does it connect to our accounting?
Invoices, payments and expenses export to Zoho Books. The export columns map once, on the first import.
Is our data separate from other firms?
Yes. Every firm’s records are isolated in the database itself, not only in the screens.
See it with your own buildings
Book a 30-minute demo. We will show you the apps on your kind of portfolio and answer the hard questions.